Description
Customer Focus:
This guidance note continues from Stakeholder Analysis by examining customer needs and expectations, production of a Customer Service Policy and the need to evaluate Customer Satisfaction.
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Customer Focus:
The customer focus guide is key to helping you know how you’re existing, and potential customers view your business.
Customer Focus:
This guidance note continues from Stakeholder Analysis by examining customer needs and expectations, production of a Customer Service Policy and the need to evaluate Customer Satisfaction.
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